All orders are sent via registered post with proof of delivery. Please allow up to 28 days for delivery during the winter months (Oct-May) and 10-14 days during the summer months (Jun-Oct). Please allow 14 days before contacting us.
Wherever possible we use Green packaging options. In some cases this may mean goods are shipped in a re-usable padded envelope. All items will always be thoroughly packaged so that goods will be received in perfect condition. Ibiza is a gift from nature and since your purchase will be shipped from the island we like to do our little bit to conserve and protect her.
We operate a fair shipping policy whereby we charge only the actual cost of shipping any orders. Since we re-use packaging whenever possible there are no handling fees or material cost.
We are happy to exchange any defective items. The item must be returned to us within 7 days in the condition that you received it and in any original packaging.
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